Shipping policy
Shipping Policy Last updated: [08/20/2026]
Thank you for shopping at [NeoProServices.com]!
This Shipping Policy outlines how we process and ship orders.
1. Order Processing
Orders are typically processed within [1–3] business days (Monday–Friday, excluding holidays) after payment is confirmed.
During peak seasons, sales, or high volume, processing may take longer. You will receive an email confirmation once your order has been processed and shipped.
Orders are typically processed within [1–3] business days (Monday–Friday, excluding holidays) after payment is confirmed.
During peak seasons, sales, or high volume, processing may take longer. You will receive an email confirmation once your order has been processed and shipped.
2. Shipping Methods & Carriers
We currently ship via:
We currently ship via:
- [USPS / UPS / FedEx / DHL / Canada Post / other carriers]
- [Standard Shipping]
- [Expedited / Express Shipping]
- [Other options you offer]
3. Estimated Delivery Times
Delivery times are estimates and begin once your order has shipped:
Please note that these are estimates only. Actual delivery times may vary due to carrier delays, weather, customs (for international orders), or other factors outside our control.
Delivery times are estimates and begin once your order has shipped:
|
Shipping Method
|
Estimated Delivery Time
|
|---|---|
|
Standard Shipping
|
[5–10] business days
|
|
Expedited Shipping
|
[2–5] business days
|
|
Express / Overnight
|
[1–2] business days
|
4. Shipping Costs
Shipping costs are calculated at checkout based on:
We ship to [all 50 U.S. states / Canada / your country or regions].
Orders to APO/FPO addresses [are / are not] accepted.6. International Shipping
We [do / do not] currently offer international shipping. If available:
Once your order ships, you will receive a shipping confirmation email with a tracking number (when available). You can track your package using the link provided or by visiting the carrier’s website.
Shipping costs are calculated at checkout based on:
- Destination
- Package weight and dimensions
- Selected shipping method
We ship to [all 50 U.S. states / Canada / your country or regions].
Orders to APO/FPO addresses [are / are not] accepted.6. International Shipping
We [do / do not] currently offer international shipping. If available:
- International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in the order total.
- Delivery times for international orders typically range from [7–21] business days, depending on the destination and customs processing.
- We are not responsible for delays caused by customs.
Once your order ships, you will receive a shipping confirmation email with a tracking number (when available). You can track your package using the link provided or by visiting the carrier’s website.
8. Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If a package is returned to us due to an incorrect address, we will contact you. Additional shipping fees may apply to reship the order.
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If a package is returned to us due to an incorrect address, we will contact you. Additional shipping fees may apply to reship the order.
9. Lost, Stolen, or Damaged Packages
If a package is returned to us as undeliverable, we will notify you. You may be responsible for the original shipping cost plus any return shipping fees. Once we receive the returned package, we can arrange a refund (minus shipping costs) or reshipment (additional shipping charges may apply).
- If your package appears lost or significantly delayed, contact us at [your support email] and we will help investigate with the carrier.
- If your order arrives damaged, please contact us within [7] days of delivery with photos of the damage and packaging. We will work with you to resolve the issue (replacement or refund, as appropriate).
If a package is returned to us as undeliverable, we will notify you. You may be responsible for the original shipping cost plus any return shipping fees. Once we receive the returned package, we can arrange a refund (minus shipping costs) or reshipment (additional shipping charges may apply).
11. Questions?
If you have any questions about shipping, please contact us at:
Proservicesneo@gmail.com Or fill a contact form out with details and contact info.
If you have any questions about shipping, please contact us at:
Proservicesneo@gmail.com Or fill a contact form out with details and contact info.